FAQ

Frequently Asked Questions

1. What is DreamTeam?

DreamTeam is a lifestyle brand and movement representing 180+ drivers, media, and stunt legends pushing the limits of urban motorsport culture. We race, we film, we show up.

2. How do I contact customer service?

Email us at info@dreamteamofficial.com or use the contact form on our website. Please allow up to 48 hours for a response.

3. What’s your shipping policy?

We ship orders within 3–5 business days. You’ll receive tracking info once your order is processed. Delays may occur during busy periods.

4. Do you ship internationally?

We currently ship within the U.S. only, but international shipping is coming soon. Stay tuned!

5. Can I return or exchange my order?

Returns are accepted within 7 days of delivery for unworn items. Exchanges are available for sizing issues. See our Return Policy for details.

6. How do preorders work?

Preorder items ship on the launch date listed in the product description. You’ll get an email update when your order is ready to ship.

7. I made a mistake on my order—can I fix it?

If your order hasn’t shipped, contact us immediately. We’ll do our best to make the correction in time.

8. How can I join the DreamTeam?

9. Are you accepting vendors or sponsors?

Yes! We’re currently accepting vendors and sponsors for upcoming events. Contact info@dreamfestofficial.com to apply.

FAQ